Privacy Policy

Welcome to Cuddle Boo. We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this privacy notice or our practices with regard to your personal information, please contact us at support@cuddleboo.store.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products, or when you place an order. The personal information that we collect depends on the context of your interactions with us and the site.

The personal information we collect includes:

• Contact details: Your Full Name, Email Address, and Phone Number.
• Shipping information: Your Delivery Address and Pin Code.
• Order details: Information regarding the products you are purchasing, including the Crescent Cuddle Pillow, fabric and colour choices (such as Cotton Satin covers), and selected colors.

2. How We Use Your Information

We use personal information collected via our website for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations.

• To fulfill and manage your orders: We use your information to process your orders, confirm your order via WhatsApp or email, and coordinate delivery within our estimated 3 to 10 days delivery window.
• To facilitate payments: We process your payment method preferences (such as Card or UPI) to successfully complete your transaction.
• To respond to user inquiries/offer support: We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our services.

3. Will Your Information Be Shared With Anyone?

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work (such as shipping partners and payment gateways).

4. How Long Do We Keep Your Information?

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

5. Contact Us

If you have questions or comments about this notice, you may email us at support@cuddleboo.store or contact us via our Facebook and Instagram pages (@cozy.cuddle.boo and @_cuddleboo__).